Terms & Conditions

1. About these terms

These Terms & Conditions ("Terms") form a binding agreement between you and Interviq ("Interviq", "we", "us"). They govern your access to and use of the Interviq website, applications, and services (the "Service"). By creating an account, accessing, or otherwise using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you confirm you have authority to bind that organization. If you are an individual, you confirm you are of legal age in your jurisdiction.

2. The Service

Interviq provides an AI-powered mock interview platform, including live video sessions with an AI interviewer, resume-tailored questions, automated scoring, and feedback reports. The Service is intended for practice purposes only and is not a guarantee of any job outcome.

3. Account and accurate information

You must provide accurate registration information and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Acceptable use

You must not misuse the Service. In particular, you must not:

• use the Service for any unlawful purpose, fraud, or spam;
• infringe the intellectual property, privacy, or other rights of any party;
• upload malware or attempt to probe, scan, scrape, or interfere with the security or integrity of the Service;
• reverse engineer, decompile, resell, or redistribute the Service except as permitted by law;
• circumvent usage limits, rate limits, or other technical restrictions.

5. Intellectual property

Interviq and its licensors retain all right, title, and interest in and to the Service, including all software, models, documentation, branding, and content we provide. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service within your selected plan and in accordance with these Terms.

6. Your content

You retain ownership of resumes, job descriptions, and other content you submit ("User Content"). You grant us a limited, worldwide, royalty-free license to host, process, and display your User Content solely for the purpose of providing the Service to you.

7. AI outputs and accuracy

The Service uses generative AI. Outputs (questions, scores, feedback) may be inaccurate or incomplete and are provided for general practice purposes only. They are not a substitute for professional career, legal, financial, or other advice. You are responsible for how you use any outputs and for verifying their accuracy. You must have the rights to any content you submit as input.

8. Payments and Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries related to billing and payments and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms.

Subscriptions renew automatically at the end of each billing period at the then-current price unless cancelled. You can cancel a subscription at any time from your dashboard; cancellation takes effect at the end of the current billing period.

9. Refunds

Refunds are governed by our Refund Policy and are processed by Paddle.

10. Service availability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We may modify, suspend, or discontinue features at any time.

11. Suspension and termination

We may suspend or terminate your access to the Service if you (a) materially breach these Terms, (b) fail to pay amounts owed, (c) create a security, legal, or fraud risk, or (d) repeatedly or seriously violate our policies. You may stop using the Service and close your account at any time. On termination, your right to use the Service ends and we may delete your data after a reasonable retention period.

12. Warranty disclaimer

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or related to the Service is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or goodwill. Nothing in these Terms limits liability that cannot be limited by law (such as fraud, death, or personal injury caused by negligence).

14. Indemnity

You will indemnify and hold Interviq harmless from claims arising out of your User Content, your unlawful use of the Service, or your breach of these Terms.

15. Changes to the Service or these Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email. Continued use of the Service after the changes take effect constitutes acceptance.

16. Governing law

These Terms are governed by the laws of the jurisdiction where Interviq is established, without regard to conflict-of-law rules. Disputes will be resolved by the competent courts of that jurisdiction, unless mandatory local law provides otherwise.

17. Contact

For questions about these Terms, contact us through the in-app support channel.